Unit Details: Viewing Usage and Device Info

Roles: Technician, Billing Manager
Last Updated: April 2020

The Unit Details page provides detailed information regarding an individual Unit on a property.  Through the Unit Details page a user can view:

  • Usage History and Meter Readings
  • Equipment information
  • Meter Information
  • Alerts
  • Notes regarding the Unit
Navigating to the Unit Details Page
  1. Navigate to a property's Equipment Page
  2. Select a unit tile
  3. Select “View”

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Meter Reading and Usage

The current meter read is displayed at the top of the page. Hover over mceclip0.png to view additional information on how the reading is calculated.

Hnet-image__4_.gifThe bottom of the page displays unit usage. A usage report can be downloaded by choosing a date range and selecting mceclip1.png.

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Device and Meter Information

Device and Meter information is displayed on the right-hand side.

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Unit Alerts

Expand the Alerts section to view and dismiss alerts.

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Alerts are also visible on the usage report and graph section.

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