Watch the full walkthrough
Open the NextCity login page
- Go to city.nextmeters.com/.
- You’ll land on a page with options to Sign Up or Log In.
- This is the starting point for accessing the NextCity platform.
Create your account if this is your first visit
- If you do not already have an account, choose Sign Up.
- Enter:
- Email address
- First name
- Last name
- Password
- Save the form to create your account.
Log in using the method that matches your email
- After your account is created, you can log in with your email and password.
- If your email is tied to a Google account, you can use Sign in with Google.
- If your email is tied to an Apple account, you can use Sign in with Apple.
- These options make it easier to access the system without remembering a separate password.
Navigate to Organization settings
- Once logged in, look at the left-hand menu.
- Select Organization.
- From there, go to the fifth toggle down, which opens the User’s Residence Settings page.
View existing users and add a new user
- In the Users tab, you’ll see all users currently in the system.
- Click the plus (+) button in the top-right corner to add a new user.
- This opens the Add User window.
Enter the user's email and handle invite behavior
- Type in the email address of the person you want to add.
- If the email is not already associated with an account, the system will prompt you to create an external user and send an invite.
- That invite email lets the user sign up, create a password, and access NextMeter/NextCity.
Assign the correct user role
- Choose the appropriate role for the user:
| Role | Access |
|---|---|
| Admin | Full access, including user creation and management |
| Meter Reader | Limited access, mainly for the Meter Read app and manual readings |
| Resident | For homeowners using the resident/customer portal |
| Tech | Standard browser access with reporting and feature access, but not full admin controls |
- Pick the role based on what the user needs to do in the system.
Save the user and confirm they appear in the system
- After adding the user, they will appear in the list on the right-hand side.
- From there, you can confirm the user was added successfully.
- You can also revisit the user later to manage their access.
Update or remove users as needed
- You can change a user’s role at any time.
- If someone no longer needs access, you can remove their user account.
- This makes ongoing user management simple and flexible.
Bookmark the page for quick access
- Save the NextCity page as a bookmark in your browser.
- Add it to your bookmarks bar for one-click access later.
- This makes it easy to return to NextCity without re-entering the URL.