Turn on alerts and set up notifications

Choose which alerts are on, for one property or for all your properties, and who gets notified when new alerts come in. For what each alert means, see Health and security alerts.

Turn alerts on

One propertyAll properties

Open the property, then select Alerts in the property menu.

A property's menu with Alerts selected, showing the property's active alerts

Select the Settings tab.

The Settings tab on a property's Alerts page, with a toggle for each alert

Turn on the toggle for each alert you want.

Turning on the toggle for the Tamper alert

Add a notification contact

Contacts get notifications summarizing any new alerts. Add them on a property's Alerts page to hear about that property, or on the Alerts page in the Home menu to hear about all your properties.

Open the Alerts page: for one property, open the property and select Alerts in the property menu. For all properties, select Alerts in the Home menu.

Select the Notifications tab.

The Notifications tab on a property's Alerts page, with the Alert Contacts list

Select + Add New Contact.

The + Add New Contact button under Alert Contacts

Enter the contact's name and email, and a phone number if they should get texts, then select Save. The phone number is only used to text time-critical alerts.

The Add New Contact window with name, email and phone fields and the Save button

Choose which alerts a contact gets

On the Notifications tab, select the gear icon next to the contact.

The gear icon next to a contact in the Alert Contacts list

Select Show Advanced Settings, check the alerts the contact should get, then select Save.

The contact's Advanced Settings with a checkbox for each Equipment Health and Smart Security alert

Due to updated regulations and product improvements, Next Meters reserves the right to change the product specifications without notice.