GW4 Gateway Installation
Roles: Technicians
Last updated: Jun 2022
This article outlines the process for programming and installing the GW4 Gateway.
| A - GW4 Gateway B - Mounting Plate C - Sheetrock Anchors & Screw |
D - Ethernet Cable E - Power Supply F - 5G Cellular Antenna |
Installation
Remove the mounting plate from the Gateway.
Anchor the mounting plate using the included hardware and adhesive.
Slide the Gateway back onto the mounting plate.
Connect the included Power Supply and Cellular Antenna to the Gateway. Connect the Ethernet Cable and 3rd Party Cable if applicable.
Caution
Only use the provided power supply. The correct power supply has an output of 15v.
The Gateway’s POWER LED will turn solid blue when it has a valid Internet connection
Note
The GW4 Gateway must be programmed in the NextCentury Cloud and it must be online, in order for it to begin communicating.
Programming
From the property menu, select Equipment.
Then select the Network tab in the upper right-hand corner.
Locate the serial number on the back of the Gateway.
Enter the serial number in the Web Portal.
The Gateway will then be added to the property.
Additional Info
Be sure to add a note describing the Gateway location. Adding a picture as well as a GPS tag using the mobile app is also highly recommended.
The Gateway’s POWER LED will turn solid blue when it has a valid Internet connection.
The Gateway icon and connection type on the Web Portal will turn blue once the Gateway has a valid Internet connection.
From the property menu, select Network.
Select the + button in the upper right-hand corner.
Locate the serial number on the back of the Gateway.
Enter the serial number into the mobile app and select "Program Device".
Additional Info
Be sure to add a note describing the Gateway location. Adding a picture as well as a GPS tag while at the Gateway is also highly recommended.
The Gateway will then be added to the property.
The Gateway’s POWER LED will turn solid blue when it has a valid Internet connection
The Gateway icon and connection type on the NCSS App will turn blue once the Gateway has a valid Internet connection.
