This article includes answers to some common questions regarding NextCentury billing, data usage, and property access.
We use Amazon Web Services to host all of our Client's information. This service provides us with the highest level of security, reliability, and scalability. This is the same service used by companies such as Netflix, Dow Jones, Comcast, and Expedia.
The NextCentury Cloud platform manages communication with the property Gateway. It is not possible to connect your own server to the Gateway, however, we do offer a robust RESTful API interface for your custom software processes. See NextCentury API to learn more.
A rolling 6 months of meter read and usage reporting data is available. This 6 months of data is associated with the ownership of the NextCentury equipment installed at the property.
Usage data can be exported and stored on your own server or software system.
Credit Card and direct bank transfers (ACH) can be set up in the Web Portal.
An individual user can gain access to a property by having their user email added to the property's User page. For more information, see Add users and manage their access.
Additionally, an entire organization can also be granted Group Access through the property's Groups page. For more information on this process, see Give another company access to a property.
For information on transferring a property, see Transfer a property to another company.