Alerts tell you when something needs attention at a property. They're created automatically when an issue is detected: equipment that's been opened, gone offline, lost power or is low on battery (Equipment Health Alerts), and unusual temperatures or usage (Smart Security Alerts).
You choose which alerts are on, for one property or for your whole portfolio, and who gets notified about them. See Turn on alerts and set up notifications.
Alert types
Select an alert to see what to do about it.
Equipment Health Alerts
Status updates about your equipment.
| Tamper | A device has been opened. | |
|---|---|---|
| Connection | A device has gone offline. | |
| Power Loss | A wall-powered device has been unplugged or lost power. | |
| Battery | A battery is getting close to the end of its life. |
Smart Security Alerts
Unusual activity at a property.
| Temperature | A water meter is close to freezing, or a device is outside its safe operating temperature. | |
|---|---|---|
| Consumption | A sudden change in usage, like a running toilet. |
Get started with alerts
Turn on the alerts you want, for one property or all your properties.
When an alert comes in, view it and fix the problem.