Answers to common questions about NextCentury accounts and who can access a property. For questions about billing or your data, see the Billing FAQ and the Data and reports FAQ.
Check your spam folder. If it isn't there, ask the admin who added you to send it again. See Activate your account and sign in.
No. The NCSS Mobile App uses the same account as the Web Portal. See Sign in to the NCSS Mobile App.
An account created in the app starts with no access to any properties. If you work for a company that uses NextCentury, ask your company's Admin to add you. See Who adds your account.
An individual user can gain access to a property by having their user email added to the property's Users page. For more information, see Add users and manage their access.
Additionally, an entire organization can also be granted Group Access through the Groups tab on the property's Users page. For more information on this process, see Give another company access to a property.
For information on transferring a property, see Transfer a property to another company.
Not as a group. Add the user to each property separately, or add them at the company level to give them access to all of your company's properties. See Give access to several properties.
Delete them from the Users page where they're listed, at the company level or in a property. This only removes their access there; access they've been given to other properties or companies stays. See Remove a user.