Answers to common questions about where your NextCentury data is kept, how long it's available, and how to get it. For questions about billing or your account, see the Billing FAQ and the Accounts and access FAQ.
We use Amazon Web Services to host all of our Client's information. This service provides us with the highest level of security, reliability, and scalability. This is the same service used by companies such as Netflix, Dow Jones, Comcast, and Expedia.
The NextCentury Cloud platform manages communication with the property Gateway. It is not possible to connect your own server to the Gateway, however, we do offer a robust RESTful API interface for your custom software processes. See NextCentury API to learn more.
A rolling 6 months of meter read and usage reporting data is available. This 6 months of data is associated with the ownership of the NextCentury equipment installed at the property.
Usage data can be exported and stored on your own server or software system.
Yes. You can schedule a report to be emailed or sent to your FTP or SFTP server each day, week, or month. See Schedule a report.
Ownership of and access to a property's equipment data start with the company that first created the property listing. A property transfer moves equipment and data ownership to the new company, and the new owner can give the previous billing company access for as long as they choose. See Transfer a property to another company.
Users with the Admin or Developer role. It's under API in the Web Portal's Home menu, on the Reference tab. See NextCentury API.