Use this checklist to plan a new property, set it up in the web portal and install its equipment. Each item links to the article that covers it.
Plan the property
- Get to know the system. Schedule a training session for a hands-on virtual demo, and check that the tools and features fit your needs.
- Choose your equipment. Pick the devices your project needs, and check that existing meters are compatible: see the Meter Compatibility Sheet.
- Set up your company. Add users and give them their roles. Decide who gets alert notifications and subscription invoices.
- Ask for a Repeater layout. Contact Support to request one.
Before installation
- Learn to program a property. Schedule a programming training, and download the NCSS Mobile App.
- Add the property. Create a property listing, or have an existing property transferred to your company.
- Set up contacts, alerts and reports. Add the property's primary contact and alert contacts, then choose the alerts and reports you want.
- Add buildings and units, and program the equipment. Use the Program page for a new property, the Equipment page for a few devices, or the CSV Uploader if your programming is in a spreadsheet.
- Check the site. Make sure the Gateway location has an internet connection (Ethernet) or cellular coverage, and that there's power at the Gateway and Repeater locations.
Installation
- Learn to install the equipment. Schedule a hardware installation training.
- Install the Gateway. Power it on and connect it to the internet. See GW4 Gateway.
- Install the Repeaters. Power them on and check that they're communicating with the Gateway. See RE4 Repeater.
- Install the Transceivers. Wire them to the meters and check that they're communicating with the Gateway. See TR4 Transceiver or TR4-X Transceiver.
- Check that everything is online. Confirm that all equipment is online and activated, in the NCSS Mobile App or on the property's Equipment page.
Need help?
Contact Support with questions, or for help with any issue along the way.