NextCentury Web Portal

The NextCentury Web Portal is where you set up and look after your properties from a computer: create and program properties, keep an eye on alerts, run reports, manage who has access and pay for services. Your data is there too: view and download reads and usage for every property you have access to.

For work in the field (installing, testing and configuring devices), use the NCSS Mobile App. Both use the same NextCentury account.

Get started

Setting up a new property usually goes in this order. For everything from planning to installation, see the Programming and installation checklist.

Activate your account

Open the activation email, set your password and sign in. See Activate your account and sign in.

Create the property listing

Add the property's name, address and contact information. See Create a property listing.

Program the property

Add its buildings and units, then its equipment. See Program a property on the Program page.

Turn on alerts

Choose which alerts are on and who gets notified. See Turn on alerts and set up notifications.

Set up billing

Add a payment method, then turn on the services the property needs. See Subscriptions and Payments.

How it's organized

The portal works at two levels. The sidebar on the left changes color, so you can always tell which one you're in.

The web portal sidebar on the Home menu, in blue: Home at the top, then Dashboard (selected), Properties, Reports, Alerts, Users, API, Billing and Admin.

Home menu: blue

The web portal sidebar inside a property, in purple: Home collapsed at the top, the property name (New Riverside in this example) below it, then the property's pages Details, Charts, Equipment and Program (selected).

Inside a property: purple

Your company

The Home menu has your property list, plus alerts, reports, users and billing for all your properties at once. Here the sidebar is blue.

One property

Open a property from your list, and the sidebar turns purple, with the property's name at the top and its pages below: Details, Equipment, Program, Reports, Alerts, Users and more.

Users work the same way: add someone at the company level to give them access to all your company's properties, or at the property level for just that property. See Add users and manage their access.

What you can do

Set up and program properties

Create a property, then program its buildings, units and devices. Once you save, the programming syncs to the Gateway automatically.

Web portal with a property open. In the left menu, under the property name, Program is selected, below Details, Charts and Equipment. The Program page is read-only: Start Programming and History are at the upper left, the Meters and Network tabs at the upper right, and the table has Building, Unit, Utility Type, Device, Signal Type, Meter ID, Meter and IMR columns. Each unit has one row per utility, here Cold Water and Gas.

Program page

The whole property in one table. Best for a new property or large changes.

Equipment page

One device at a time: the Gateway, Repeaters, and each unit's Transceivers, Remote Readers and Leak Sensors.

File Imports

Add to a property, replace its programming or create a new one with the CSV Uploader, or import an Inovonics property from its backup file.

Manual read properties

For meters that are read by hand, with the Manual Read App.

Monitor your properties

Alerts tell you when something needs attention, such as a tamper, a lost connection, a battery problem or unusual consumption. See View and resolve alerts.

NextCentury web portal Alerts page, Settings tab, with Alerts selected in the Home menu on the left. A drop-down at the top reads NextCentury Alerts. Under Equipment Health Alerts are four alerts, each switched on, with a gear icon to its right: Tamper, Automatically detect when someone tampers with your equipment; Connection, Be informed when equipment goes offline; Power Loss, Be alerted when your equipment is unplugged from power; and Battery, Know exactly when batteries start running low.

To look at one unit, open the Unit Details page: its current meter read and usage history, its devices and meters, its alerts and notes. To check whether a device is still under warranty, use Warranty Lookup.

The Unit Details page in the web portal (1255 - Unit 2 in this example). Notes and Edit Unit are at the top right, across from the Cold Water tab. The page shows the CURRENT READ (530,800 Gallons, as of an hour ago), the unit's Transceiver and its Cold Water Meter.

Reports and data

Run, schedule and download reports for one property or all of them, have them emailed, or send them to an FTP or SFTP server. You can also import meter reads from a CSV file.

Users and access

Add users and give each one a role. Give another company access to a property, such as your installer or billing company, or transfer a property.

Billing and services

Add a payment method, see your invoices and choose who can turn services on. Then turn services such as cellular on or off for each property. See Subscriptions and Payments and NextCentury Cellular Subscription.

Web portal Billing page, Summary tab. Under the billing period dropdown (July 2020 in this example) the total shows as an ESTIMATED AMOUNT. Below are rows for Previous Balance, Cellular, Data Hosting and Manual Reads, each with an arrow to open it and its amount on the right. A Print button is at the upper right.

The Web Portal and the apps

The apps and the API each do one job, and you set them up or turn them on in the portal.

NCSS Mobile App

Install, maintain and test equipment in the field, with Direct Connect, Test Connect and the barcode scanner. You can also create properties and program units from it.

Manual Read App

Readers record meter reads in the field. You set up the property, its Readers and its route order in the Web Portal.

My Read App

Residents see their own reads. You turn it on for a property in the Web Portal.

NextCentury API

Feed usage data, alerts and reports into your own software. Its documentation is under API in the portal's Home menu.

Due to updated regulations and product improvements, Next Meters reserves the right to change the product specifications without notice.